SuiteReturns

You know how important it is to make the return process quick and easy for customers. SuiteReturns (Return Merchandise Authorization) add-on automates, simplifies and helps to organize the process in the best way possible.

The process is as follows: if customers get faulty products, they can request a return. However, such a request can be made only if certain conditions are met – the product must be returnable and its return period must not be over. You can define all these settings in the NetSuite preferences panel. Highly configurable system allows making products returnable on a per-product basis and setting individual return period for each of them.

• Automatic reconciliation between requests and corresponding orders eliminates duplicate or false transactions


• Define global Rules or Per item rules
• Integrated to Fedex Return Labels (optional)


• Built 100% in NetSuite